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Privacy Policy

1.1.  The Privacy Policy explains how processes your information when you use their travel-related services and leisure activities through their website or mobile application (referred to as the "Booking Platform").

1.2.  This policy covers all types of information collected, how it is used, disclosed, and protected, and how you can control its use and disclosure.

1.3.  Tkitat is a data controller under the EU General Data Protection Regulation ("GDPR"), which means they determine how and why your information is processed. If you have any inquiries or concerns about the processing of your information, you can find their contact details in Section 17.

1.4.  Please note that this Policy may be amended periodically to reflect changes in their practices or applicable law, so it's recommended to read it thoroughly and check for updates regularly.



The Booking Platform may process several categories of information when you access it. These categories include your personal details such as username, email address, and contact number, booking information, demographic information like gender and age/date of birth, location information that includes precise geographic data about your device, purchase and payment details, and other information that may be collected during your use of the platform.

Additionally, the Booking Platform may collect various types of "Other Information" from you or other sources, including usage data, browsing history, non-precise geographical information, device identification, IP address, internet connection means, information collected through the use of various technologies, and mobile analytics.

Some of this Other Information may be considered Personal Information under certain circumstances and applicable law, which refers to information about any individual, or from which any individual is directly or indirectly identifiable. The term "User Information" refers to both Personal Information and Other Information. "Process," "Processing," or "Processed" means any action taken with Personal Information, including collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination, or otherwise making available, alignment, combination, restriction, erasure, or destruction.

Our priority is to protect your personal information, especially sensitive personal information. We only collect this data when it is necessary for legitimate purposes and in accordance with the law. Please note that our services are not intended for children.

We do not typically gather sensitive personal information, including details about your race, religion, health status, or sexual orientation as part of our usual business practices.

If you are under the age of 18 and wish to use our booking platform, please obtain parental consent as our services are not intended for minors.

We may collect your information directly from you when you use our booking platform, or from third parties such as our travel affiliate partners. We may also create user information about you using data obtained from third parties, including social networks and other data collection entities. However, we are not responsible for any personal information you voluntarily disclose in public areas of our services, and this policy doesn't cover third-party practices that may provide us with your information

We may process your user information for various reasons such as providing our services, communicating with you, delivering advertisements, analyzing your travel preferences, conducting surveys, managing our IT systems, complying with laws, and enhancing our services.

We may use your user information to contact you through different channels such as email, phone, or SMS to provide you with information related to our services, travel offers, promotions, etc. We will use the contact details you have provided us and comply with applicable laws.

The use of cookies and related technologies for online behavioral advertising: 7.1 We may process your User Information by utilizing cookies or comparable technologies on our Services and Channels. These tracking technologies enable us to assign a unique identifier to you and gather information about your usage of the Services, in order to better understand your travel preferences. We and our partners use these technologies to administer the Services, collect and store information such as user settings, anonymous browser identifiers, track user's location, gather demographic information about our user base and visitor behavior, etc. This information is then used to gain a clearer understanding of customer travel interests.

If you choose to disable cookies, you can control their use at the individual browser level. However, this may limit your ability to use certain features or functions on the Services. Please refer to our Cookie Policy for more information, including a more detailed explanation of what cookies are, the different types of cookies used on the Services, and how to change or delete them.

The Online Data collected through cookies is combined with the Other Information and data we collect, including similar data from our partners, to create user groups and general-interest categories or segments that we have inferred based on demographic or interest data and GeoIP Data, the pages you view and links you click, and the search terms you enter. We use this information to better understand audience interests and provide relevant travel updates. Page views, clicks, and search terms used for ad personalization targeting are stored separately from your Personal Information.

Legal grounds for processing Personal Information:

8.1 We may process your User Information if you have given us your consent, if the Processing is necessary for a contractual agreement between you and us, if the Processing is required by applicable law, if the Processing is necessary to protect vital interests, or if we have a valid legitimate interest in the Processing.

9.1 We may share your User Information with other entities within our Company group for legitimate business purposes in accordance with applicable law. Furthermore, we may disclose your User Information to relevant third-party service providers, legal and regulatory authorities, outside professional advisors, third-party processors, any relevant party, law enforcement agency or court, relevant third-party acquirer(s), and third parties whose practices are not covered by this Privacy Policy.

9.2 If you use a co-branded service or register on a co-branded site and provide information, we may pass the collected information back to that partner, including third-party service providers whose services are embedded or appear within the Services.


9.3 We may utilize third-party advertising service companies for online behavioral advertising or related services when you use our Services. These third-party advertising companies may use cookies and other technologies to measure website effectiveness and understand user booking behavior. We also engage third-party providers to assist with data segmentation.


9.4 We may engage third-party providers to aid in the collection, storage, and segmentation of Online Data, and they must maintain confidentiality. These third-party providers may collect User Information from our Services for their own purposes, including monitoring fraud on the web.


9.5 We may share your User Information with our partners, and they may collect information directly from your device, combine User Information from other sites or services, and place or recognize unique cookies in your browser.

Due to our global business operations, we may need to transfer your User Information to the Tkitat Group of companies and third parties mentioned under Section 9 of this policy. This may involve transferring your User Information to countries with different data protection laws than your country of residence. If you have concerns or questions about our privacy practices, please contact us at with "Privacy Policy" in the subject line, and we will promptly address your concerns.

We have implemented reasonable security measures to protect your User Information, but we cannot guarantee that there will be no security breaches or unauthorized actions by third parties. As the internet is an open system, the transmission of information through it is not entirely secure. Therefore, any information you send to us via the internet is at your own risk.

We take reasonable steps to ensure that the User Information we process is accurate and up-to-date. If you inform us that your information is inaccurate, we will rectify or erase it as necessary.

We make sure to only process user information that is necessary for the purposes outlined in this policy or required to provide our services.

We keep your user information for as long as it's needed, except when required by law. Online data related to online behavioral advertising is kept for a maximum of 365 days, subject to certain conditions. We may also keep copies of your user information in a way that allows identification for as long as necessary for legitimate business needs.

You have control over your information and can unsubscribe from newsletters and some transactional communications.


Our Terms of Use govern your use of our services and the Booking Platform. Please check them regularly for any changes or updates.

If you have any questions about this policy or how we handle your user information, please contact us at

We may update this policy periodically, and significant changes will be indicated on our Booking Platform before they take effect. If you continue to use our services, it means you accept the updated policy.