Guidelines for using our services
1.2. This policy covers all types of information collected, how it is used, disclosed, and protected, and how you can control its use and disclosure.
1.3. Tkitat is a data controller under the EU General Data Protection Regulation ("GDPR"), which means they determine how and why your information is processed. If you have any inquiries or concerns about the processing of your information, you can find their contact details in Section 17.
1.4. Please note that this Policy may be amended periodically to reflect changes in their practices or applicable law, so it's recommended to read it thoroughly and check for updates regularly.
2. What Categories of Information We May Process
The Booking Platform may process several categories of information when you access it. These categories include your personal details such as username, email address, and contact number, booking information, demographic information like gender and age/date of birth, location information that includes precise geographic data about your device, purchase and payment details, and other information that may be collected during your use of the platform.
Additionally, the Booking Platform may collect various types of "Other Information" from you or other sources, including usage data, browsing history, non-precise geographical information, device identification, IP address, internet connection means, information collected through the use of various technologies, and mobile analytics.
Some of this Other Information may be considered Personal Information under certain circumstances and applicable law, which refers to information about any individual, or from which any individual is directly or indirectly identifiable. The term "User Information" refers to both Personal Information and Other Information. "Process," "Processing," or "Processed" means any action taken with Personal Information, including collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination, or otherwise making available, alignment, combination, restriction, erasure, or destruction.
3. Sensitive Personal Information
Our priority is to protect your personal information, especially sensitive personal information. We only collect this data when it is necessary for legitimate purposes and in accordance with the law. Please note that our services are not intended for children.
We do not typically gather sensitive personal information, including details about your race, religion, health status, or sexual orientation as part of our usual business practices.
If you are under the age of 18 and wish to use our booking platform, please obtain parental consent as our services are not intended for minors.
4. How We Collect or Create Information
We may collect your information directly from you when you use our booking platform, or from third parties such as our travel affiliate partners. We may also create user information about you using data obtained from third parties, including social networks and other data collection entities. However, we are not responsible for any personal information you voluntarily disclose in public areas of our services, and this policy doesn't cover third-party practices that may provide us with your information
5. Purposes for Which We May Process Your Information.
We may process your user information for various reasons such as providing our services, communicating with you, delivering advertisements, analyzing your travel preferences, conducting surveys, managing our IT systems, complying with laws, and enhancing our services.
6. Direct Marketing:
We may use your user information to contact you through different channels such as email, phone, or SMS to provide you with information related to our services, travel offers, promotions, etc. We will use the contact details you have provided us and comply with applicable laws.
7. Cookies, Similar Technologies and Online Behavioral Advertising:
The Online Data collected through cookies is combined with the Other Information and data we collect, including similar data from our partners, to create user groups and general-interest categories or segments that we have inferred based on demographic or interest data and GeoIP Data, the pages you view and links you click, and the search terms you enter. We use this information to better understand audience interests and provide relevant travel updates. Page views, clicks, and search terms used for ad personalization targeting are stored separately from your Personal Information.
8. Lawful Basis for Processing Personal Information:
Legal grounds for processing Personal Information: 8.1 We may process your User Information if you have given us your consent, if the Processing is necessary for a contractual agreement between you and us, if the Processing is required by applicable law, if the Processing is necessary to protect vital interests, or if we have a valid legitimate interest in the Processing.
9. Sharing User Information with Third Parties:
9.2 If you use a co-branded service or register on a co-branded site and provide information, we may pass the collected information back to that partner, including third-party service providers whose services are embedded or appear within the Services.
9.4 We may engage third-party providers to aid in the collection, storage, and segmentation of Online Data, and they must maintain confidentiality. These third-party providers may collect User Information from our Services for their own purposes, including monitoring fraud on the web.
9.5 We may share your User Information with our partners, and they may collect information directly from your device, combine User Information from other sites or services, and place or recognize unique cookies in your browser.
10. International Transfer of Information:
11. Data Security:
We have implemented reasonable security measures to protect your User Information, but we cannot guarantee that there will be no security breaches or unauthorized actions by third parties. As the internet is an open system, the transmission of information through it is not entirely secure. Therefore, any information you send to us via the internet is at your own risk.
12. Data Accuracy:
We take reasonable steps to ensure that the User Information we process is accurate and up-to-date. If you inform us that your information is inaccurate, we will rectify or erase it as necessary.
13. Data Minimization:
We make sure to only process user information that is necessary for the purposes outlined in this policy or required to provide our services.
14. Data Retention:
We keep your user information for as long as it's needed, except when required by law. Online data related to online behavioral advertising is kept for a maximum of 365 days, subject to certain conditions. We may also keep copies of your user information in a way that allows identification for as long as necessary for legitimate business needs.
15. Control of Your Information:
You have control over your information and can unsubscribe from newsletters and some transactional communications.
17. Contact Details:
If you have any questions about this policy or how we handle your user information, please contact us at support@Tkitat.com.
We may update this policy periodically, and significant changes will be indicated on our Booking Platform before they take effect. If you continue to use our services, it means you accept the updated policy.